An individual booking can be cancelled and fully refunded up to seven days prior to the booking date. Once a booking falls within seven days of the stay date the property does not permit cancellations, we can amend your arrival and departure dates, Additional fees may apply if change of dates occur. Early Departures – The property provides no refunds if booking plans and dates have change and an early departure occurs. Shortening of Bookings may result in a different nightly rate. The guest will be required to provide the credit card used when booking and corresponding photo ID if required. Bookings may not be honored if either of these is not available. *Legal Entities accepts Mastercard, Visa and a 1.9% surcharge shall apply for all credit card transactions.
Rates as per room or per dwelling, per night – for standard number of people per room or per dwelling. Visiting guests are not permitted in the dwelling or room(s) or common areas between the hours of 8:00pm and 8:00am Charges will apply for any damage or repair and/or replacement of all or excessive clean. “Legal Entities reserves the right to relocate any booking to a hotel or dwelling of same standard. All bookings are subject to availability. You must be at least 18 years of age to book hotels or dwellings on our website. *Legal Entities does not accept liability for any errors or omissions on our website. We make every effort to ensure all information is accurate, Guests agree that all information given for the booking is true and correct. Credit card details must be the same as the booker. Any alterations and/or extensions to bookings are subject to availability.
All of our properties are fully non-smoking property this includes the hotel room, houses, apartments, car parks, gardens, all balconies and all common areas. Evidence of smoking will incur an extra cleaning fee of $250 per occasion. False activation of the fire alarm will incur a $1,950.00 fee, the current NSW Fire Brigade call out charge and 3rd party administration fee.
We accept normal wear and tear on the accommodation, if however, there are damages due to, but not limited to, (or excess cleaning required), cigarette burns and marks, damage and stains to soft furnishings, broken crockery and glass or damage by guests etc. we reserve the right to deduct the costs of these from the credit card account holder should this be necessary.
PLEASE NOTE: WE HAVE A VERY STRICT NO PARTY POLICY WHICH ALSO INCLUDES VISITING GUESTS.
Our local residents and landlords are very sensitive to disturbances of any kind there for disturbance will not be accepted – this includes conversing late into the night on the balconies. Guests must respect the peaceful nature of the location. Breach of these conditions may result in immediate cancellation of the booking, in the event that a security call out is required a call out fee of $50 will apply. Any illegal activities, or complaints will deem the contract null and void.
